Contact and support
We respond to all messages within 24–48 hours on business days. Whether you have a question about setup, billing or the app itself — reach out directly.
General support
For installation help, account issues, billing questions or anything else: hola@103finder.shop
Installation and setup
Having trouble getting 103 Finder running? Visit the download and setup guide for step-by-step instructions for Windows and macOS. If that doesn't resolve it, email us with your operating system version and the step where you're getting stuck.
Billing and subscriptions
Subscription and billing questions can usually be resolved from inside the app under Billing settings. For anything else, email us with your account email and we'll sort it out.
Copyright concerns
To report an avatar or other content hosted by 103 Finder, email hola@103finder.shop. Include the exact content URL, the work you believe is infringed, your contact details and an explanation of your ownership or authority to act. Please do not send passwords or identity documents. For content hosted by Discogs or Bandcamp, also use the relevant platform's reporting channel.
Feature requests and feedback
We read every message. If you have a search filter or workflow improvement in mind, let us know. Most of the filters in 103 Finder came from user requests.